Tools
The lost art of listening
- Author
- Nichols, Michael P.
- Title
- The lost art of listening / Michael P. Nichols.
- Format
- Book
- Published
- New York : Guilford Press, c1995.
- Description
- viii, 251 p. ; 23 cm.
- URL
- <Contributor biographical information> http://www.loc.gov/catdir/bios/guilford051/94038111.html <Publisher description> http://www.loc.gov/catdir/description/guilford051/94038111.html
- Series
- The Guilford family therapy series
- Notes
- Includes bibliographical references.
- Contents
-
- Ch. 1. "Did You Hear What I Said?": Why Listening is So Important
- Ch. 2. "Thanks for Listening": How Listening Shapes Us and Connects Us to Each Other
- Ch. 3. "Why Don't People Listen?": How Communication Breaks Down
- Ch. 4. "When Is It My Turn?": The Heart of Listening: The Struggle to Suspend Our Own Needs
- Ch. 5. "You Hear Only What You Want to Hear": How Hidden Assumptions Prejudice Listening
- Ch. 6. "Why Do You Always Overreact?!": How Emotionality Makes Us Defensive
- Ch. 7. "Take Your Time - I'm Listening": How to Let Go of Your Own Needs and Listen
- Ch. 8. "I Never Knew You Felt That Way": Empathy Begins with Openness
- Ch. 9. "I Can See This Is Really Upsetting You": How to Defuse Emotional Reactivity
- Ch. 10. "We Never Seem to Talk Anymore": Listening Between Intimate Partners
- Ch. 11. "Nobody Around Here Ever Listens to Me!": How to Listen and Be Heard Within the Family
- Ch. 12. "I Knew You'd Understand": Being Able to Hear Friends and Colleagues.
- Summary
- We never outgrow our need to connect with others--to feel as though we are heard and understood. That is why a sympathetic ear is such a powerful force in human relationships--and why the failure to be heard is so painful. But why do we often feel cut off when speaking to the people closest to us, family members, friends, or colleagues? What is it that keeps so many of us from really listening? Psychologist Michael P. Nichols answers these questions and more in this ground-breaking exploration of why people don't hear one another. His book, an engaging guide to the secrets of listening and being listened to, is filled with examples that clearly demonstrate easy-to-learn techniques for becoming a better listener. He also illustrates how empathic listening enables us to break through misunderstandings and conflict and to transform our personal and professional relationships.--From publisher description.
- Kinsey subjects
- Communication. Interpersonal relations.
- ISBN
- 0898622670 (alk. paper) 9780898622676 (alk. paper) 1572301317 (pbk.) 9781572301313 (pbk.)