Tools
Applying the Deming method to higher education : for more effective human resource management
- Title
- Applying the Deming method to higher education : for more effective human resource management / Richard I. Miller, editor.
- Format
- Book
- Published
- Washington, D.C. : College and University Personnel Association, c1991.
- Description
- xi, 133 p. ; 23 cm.
- Other contributors
- Miller, Richard I. College and University Personnel Association.
- Notes
- Includes bibliographical references.
- Contents
-
- The parable of the red beads / Joseph A. Burke
- Constancy of purpose for the improvement of product and service / Ronald K. Dye
- Adopt a new philosophy / Juanita P. Fain
- Cease dependence on mass inspection / Samuel C. Heady
- End of the practice of awarding business on price tag alone / Terrence J. Hogan
- Improve the system of production and service / Dawn G. Hughes
- Institute training / Linda L. Hunt
- Institute leadership / Ronald J. Hyson
- Drive out fear / Luther G. Smith
- Break down barriers between departments / D. Kevin May
- Eliminate slogans, exhortations, and targets for the work force / Shirley E. Meiners
- Eliminate numerical quotas / Tess Midkiff
- Remove barriers that rob people of pride of workmanship / Judy E. Shonebarger.
- Institute a vigorous program of education and retraining / Stephen E. Miller
- Take action to accomplish the transformation / Joan P. Moser
- Cardinal diseases and obstacles / Richard I. Miller.
- Subject headings
- Deming, W. Edwards (William Edwards), 1900-1993 College personnel management Management Education
- Medical subjects
- Education Personnel Management
- ISBN
- 0910402981